Tag Archives: JAL

Between Business and Economy, A New Class Emerges

11 Apr

It’s commonly referred to as Premium Economy or Economy Plus/Comfort or Main Cabin Extra (locally) though it’s not entirely a new phenomenon. In some form it’s been around for years albeit limited to a number of airlines and serving as an additional revenue generating offering especially for airlines with just two-class configurations.

These days though, just about every major player’s onboard (pardon the pun). It’s growing increasingly popular and really beginning to carve its niche as a third or, indeed, fourth class, targeting a specific demographic – the leisure traveler who can afford to do a bit of splurging for just a bit more comfort and finesse. Though, perhaps, one may take the cynic route with the view that the situation in coach has just gotten so horrendous that it’s likely the only more decent way to fly as opposed to having to shell out the cash or premium miles for that business class seat.

It’s a bit of a wild west however in terms of these class of seats. There doesn’t appear to be too much consistency with the offering though I believe we’re starting to see some themes emerge as airlines become more competitive. Sadly however, domestic carriers still lag a bit here. In fact there isn’t really such a thing as Premium Economy this side of the Atlantic yet (with the exception of Air Canada on select jets). Most of the players here have decided to stick with simply bolstering the pitch of seats at the forward section of their Economy classes.

United has Economy Plus, Delta, Economy Comfort and American, Main Cabin Extra. All offering these seats at an extra cost to your average traveler. American is taking the lead however in creating a completely separate Main Cabin Extra cabin and the best pitch of the 3 carriers, 36″, on its new 777-300ER jet (retrofitted B772s arriving in the next few months will feature these seats, too). The best I’ve seen on Delta and United is 35″ in a similar class. The perks ends there though, no addnl. frills, with the exception of Delta that offers free alcoholic beverages on coast to coast flights – a nice touch and point of differentiation.
With rising competition however and the general state of the aviation industry on a healthier projection, I anticipate things will continue to progress in the right direction.

The brighter spot lies with Asian and some European carriers. On average we tend to see seat pitch at 38″ and wider widths. A couple clear standouts though are both Japan Airlines and Air New Zealand at an impressive pitch of 42″ offering exceptional cabin comfort.
The perks go on: Pre take-off champaign, better catering (British Airways touts Business Class meals), larger screens for In-flight Entertainment and Priority Boarding, etc., including, in a few cases, lounge access.

All these come with a premium though (up to $300 one way depending on the route) and at some point, one may wonder is it truly worth it? Curious to learn about experiences others may have. It’s a trend I’ll continue to follow.

Lan Airlines US

Japan Airlines (JAL) – A Pleasure In The Skies

11 Apr

Flight Review:
Route: JFK –> NRT
Flight #: JAL 005
Jet: B777-300ER – New JAL Sky Suite.
Class: Economy

This was my very first flight on Japan Airlines and I must say I was quite impressed indeed. I’ll start with the very minute and work my way to what I consider the more significant details.

Firstly, check in was smooth and easy at JFK. Being an AA (American Airlines) Platinum Elite member (Sapphire leveling on Oneworld carriers) it means an extension of preferred benefits network wide. What JAL does differently though is that it immediately includes Priority Boarding status and lounge access on your ticket which I found helpful and convenient. A bit of a slight negative in my praise, if ever so little, is that the lounge at JFK has seen better days and could use some sprucing up.

That aside, on to the actual flight experience. Without a doubt, I must say this was one of the most pleasurable flight experiences I’ve had in a long time having flown so far (14 hrs straight) and in economy class. JAL has done something clever which is really assess the flying experience for ALL passengers, including those in coach, which I’m afraid tends to be an afterthought–even if so–on other carriers, especially domestic ones. What’s impressive about what JAL’s done is design a standard economy seat with comfort and practicality foremost. With a pitch of 34″, this has got to be one of the most generous legrooms in coach period. For comparison, that’s just 1″ shy of (or in some cases equal to) an Economy Plus/Comfort seat which costs extra on United/Delta.
JAL takes Premium Economy to the next level with a whopping 42″ and a whole slew of other amenities (beats all others I know of in the same class — Cathay Pacific and British Airways offer 38″ in similar classes for comparison).

Meal service was also a big plus. Two full meals and a midflight snack were served. The initial meal after takeoff comprised of two different types of appetizers, fruit salad, slaw salad and your choice of entrée. Very scrumptious. The meal on my return journey, on a different airline, Cathay Pacific (which seems to be making more of a play for premium vs. coach customers these days) was a scant offering by comparison.

Meal Service - JAL 005 - JFK to NRT

Meal Service – JAL 005 – JFK to NRT

Inflight entertainment was fairly good though lacking a little in the variety of English language TV shows. Movies were excellent — several recently released Oscar nominated flicks were on feature. Also really enjoyed the cabin crew; they were all very gracious and accommodating.

Overall, a very pleasurable experience. Keep up the good work.

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